My instinct was to like a photo on HRLC when I saw Agnes with her warm smile, but a moment later, my heart sank as I read the accompanying news. I first met Agnes in 2010 at my first academic job in this country. Although we didn't spend much time together and didn’t know each other well, her kindness shone through during my most difficult moments. She was understanding and continued to help me even after I left. I am deeply grateful to her, both as a kind person and a true professional. Agnes, you will be deeply missed.